The underestimated importance of acoustics in cafés, restaurants and bars

Why is this so important and what impact do poor acoustics have on guests and employees?

Dominik Börner

3/10/20252 min read

brown wooden table and chairs
brown wooden table and chairs

When we think of a cozy café, a favorite restaurant or a lively bar, we often have an image of good food, appealing ambience and friendly service in mind. However, one crucial factor for the guest experience often remains unconsidered: the room acoustics. Noise reduction in restaurants, soundproofing for cafés and good acoustics in bars are essential for a pleasant experience. Noisy, reverberant or excessively loud rooms can have a significant impact on well-being and make communication difficult. But why is this so important, and what impact do poor acoustics have on guests and staff?

Noise as a stress factor:
The impact on guests and staff

Poor acoustics often lead to increased noise levels in catering establishments. Conversations mix with background music, clattering dishes and running machines. This uncontrolled noise can become a psychological burden:

  • Guests find too much noise stressful and uncomfortable. Instead of enjoying a relaxing evening, they are forced to raise their voices and tire more quickly. This often leads to shorter visits and poor reviews.

  • Employees have to strain to understand orders or communicate with colleagues. Not only can this lead to misunderstandings, but it can also affect morale and concentration.

Psychoacoustics:
How our brain perceives noise

The science of psychoacoustics investigates how humans process sound and the psychological effects of certain sounds. Studies show that too much reverberation significantly impairs speech comprehension. Our brain has to work harder to filter out conversations - a cause of cognitive fatigue.

In addition, certain frequency ranges that dominate in noisy environments can be particularly unpleasant. For example, high frequencies (e.g. clinking glasses or shrill voices) are often perceived as particularly stressful. Targeted room acoustic optimization for restaurants can minimize such effects and make the listening experience more pleasant.

The benefits of optimized room acoustics

A well thought-out acoustic design offers numerous advantages that are both economically and emotionally noticeable:

  • Better communication: conversations become more pleasant as voices do not have to compete against a high background noise. This increases the well-being of guests and improves service.

  • Longer dwell time: Guests like to stay longer if they feel comfortable. This leads to increased consumption and better sales.

  • Less stress for staff: A pleasant sound environment reduces stress for employees and significantly improves working conditions.

  • Positive reviews and recommendations: A pleasant atmosphere is often highlighted in online reviews and attracts new visitors.

The solution: Acoustic measures for restaurants, bars and cafés

There are various ways to specifically improve room acoustics. These include

  • Sound-absorbing materials: acoustic ceilings for restaurants, wall panels for noise reduction or sound-absorbing curtains can reduce reverberation and background noise.

  • Strategic room design: The correct placement of furniture and plants can have a positive influence on sound distribution.

  • Targeted soundscapes: Background music in cafés with well-tuned frequencies can act as a pleasant counterpart to conversational noise.

  • But careful: An overdamping can cause problems in the different direction!

Conclusion: Better acoustics for a better experience

Optimized room acoustics are not a luxury, but a decisive factor for the success of a restaurant. It improves the well-being of guests, boosts staff efficiency and increases customer loyalty.Operators of cafés, restaurants and bars should therefore not only invest in beautiful furniture and good food, but also in a pleasant acoustic environment.

Would you like to know how you can improve the acoustics in your restaurant? Contact me for individual advice on soundproofing and acoustics for restaurants, bars and cafés!